OUR POLICIES

At Glow Tanning Ltd, we go out of our way to make sure our valued clients have the best experience possible, from the minute they enter our doors to the moment they leave our incomparable Salon. Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, just get in touch and we’ll be happy to help.

NEED TO CANCEL?

We know that life sometimes gets in the way. That’s why we try to be as flexible as possible when it comes to cancelling appointments. If you cancel more than 24 hours before your set appointment, we’ll do our best to set up a better slot for you, no questions asked. If you cancel with less than 24 hours to go, we may have to charge an administration fee.

RUNNING LATE?

We may sometimes be booked to capacity, therefore if you show up late to your appointment (without letting us know), we can’t guarantee we’ll be able to give you the complete allotted time since we don’t want to keep any of our other clients waiting unnecessarily. Get in touch with us at the earliest opportunity to discuss.